The service
We offer you a range of different products-services:
|
Routine |
Standard or grouped freight, Post Standard delivery |
|---|---|
|
Priority |
Special freight Express delivery |
|
Dedicate |
Exceptional freight Tailored delivery |
These products find their complementarily in our partnerships developed with major airways companies such as Qantas, Air New Zealand and Air France-KLM.
The conditions
|
Plane type |
Door dimensions (lxh) | Max. weight per container |
|---|---|---|
| A320 | 1.82m x 1.24m | 1 049 kg |
| A330 | 2.24m x 1.60m | 4 506 kg |
Information
Each sending must be delivered "ready to carry”, accompanied by the following documents:
- an “air transport letter” or LTA ;
- a Sender’s Instruction Form (or BIE) and/or a parcel list ;
- the customs declaration ;
- any other document requested by AIRCALIN at the time of booking
Eventually, depending on the kind of expedition, other documents may be requested:
- health and phytosanitary certificate ;
- dangerous goods report (or DGR) ;
- live animals report (or LAR) ;
- Contents report for personal belongings expedition.
These documents must be completed and /or controlled by the sender.
Labeling of the expedition
The parcel (s) composing the expedition must absolutely bear the name and full address of the sender – such as they appear on the LTA.
Besides, a labelling provided by AIRCALIN shall be systematically compulsory, particularly for expeditions of special nature (perishable, dangerous, live animals, etc.)
Packing
The contents of the expedition must be packed in such a way that the package is able to resist all normal aerial conditions (vibrations, pressure) due to transportation. Dangerous goods must be conditioned according to applicable regulations.
The sender must declare the fragility of some parcels on the BIE.
Contacts
Aircalin
Tontouta office
Tontouta airport – Freight terminal
Opening hours Monday to Friday: 7:30 – 11:00 / 11:45 – 16:00
Phone: 35 15 30
Fax: 35 19 01
Email: fret@aircalin.nc
To book your shipment
Please contact a forwarder for all shipments. You can find a list of available forwarders here.
For pre-embarkation of your expedition
PACIFIC AIRPORT ENGIE
Freight area – Tontouta airport
Phone: 35 26 13
Email: fret.operations@pacific-airport.engie.com
For pre-embarkation of your expedition
For any sending of perishable goods, animals or plants
SIVAP: Veterinary Food and Phytosanitary Inspection Service
City centre, 2 rue Felix Russell, Noumea
Phone: 35 11 94 or 24 37 45
Email: sivap.davar@gouv.nc
For any information concerning customs formalities
Customs: Tontouta Customs Office Freight terminal
Tontouta Airport
Phone: 35 11 64
